TRIMENTIS assists organisations to develop many of the enabling capabilities required to service high performing environments through our understanding of the interdependencies between people, process and technology ...

Our Approach

So often treated as standalone functions, we help organisations overcome the internal barriers that cause inefficiencies and hence high overhead costs through treating all functions as part of the interdependent business model, each with their own strategies, operations, suppliers and customers.


Examples of Our Capabilities

  • Business Technology

  • Knowledge Management

  • Process Development

Business Technology

Business technology has enabled a revolution in the way all organisations work today. The scale and pace of change is accelerating and new and exciting possibilities are emerging literally every day. Competitive organisations are those who innovate to take advantage of business technology.

In the face of such rapid change there appears to be an abiding truth in that technology should be brought to bear to enable core processes and deliver added value to stakeholders, including the users of the technology. Performance leading organisations understand this and take care to clarify the need in stakeholder terms, define the processes and only then develop the technical solutions. The old saying that ‘processes and technology should work for the users and not that the users should work for the processes and technology’ still applies.

TRIMENTIS has experience of the management and leadership issues facing technology development, having helped organisations clarify development processes, and has specific content expertise brought from ICT and software development.

Process Development

Process Development has a major influence on the competitiveness of organisations. It has been said the that core processes of an organisation are the one strategic capability that cannot be easily copied by competitors, certainly not quickly. Process Development brings together all the core value creating activities within a strategic context to enable, coordinate and drive the conversion of resources through innovation into value for stakeholders.

Performance Leaders create ’empowering’ work environments through their process development approaches to encourage day to day changes in business processes to meet competitive, regulatory or market challenges without un-necessary constraints. People are brought together in organisations to innovate and exercise their expertise to address customer needs. All to often approaches to process management act to constrain people and deprive them the opportunities to change things for the better.

TRIMENTIS has considerable experience in implementing Process Development ranging from the design and implementation of enterprise wide core business processes, through the re-design of customer facing processes and on into a wide range of specific functional and operational process developments. Our Approach to Performance Leadership is fundamentally founded on a belief in and practical experience of process development, design and management to which we bring a wide range of strategic and tactical tools and techniques including all the classic tools of quality commonly described as lean six sigma approaches. Our six-sigma trained consultants are able to bring a wide range of practical, results oriented experiences to solve our clients priorities issues.

Knowledge Management

The quality of decision-making is what sets performance leaders apart. They make the most important decisions well, and then they make them happen, quickly and consistently. The quality of decision making is dictated by the quality of information and the options that people and teams have available to them.

This requires a comprehensive approach to business intelligence that enables value to be created from data by providing timely, reliable and relevant information for making strategic, managerial and operational decisions at all levels.

TRIMENTIS has helped organisations clarify their strategic approaches to knowledge management and benchmark themselves against the best.

Our Testimonials

Money well spent; really I am not just saying that. You really do inspire confidence and deliver effective messages.

Health and Safety Manager, European Power Company

A complex task delivered on time and on budget; thank you for helping to clarify our way forward as a business. At a personal level I have also learnt a great deal from you.

Head Business Development, Rail Infrastructure Strategy Development

I learnt a great deal from TRIMENTIS about how to turn my sense of what the future could be into a strategy that captured the attention and enthusiasm of my colleagues.

Director, Health, Safety and Environment, International Infrastructure Construction

Until we were taken through this process, we hadn’t fully appreciated the potential for our business. This experience has instilled a new excitement in the team although I must say it is tinged with some trepidation.

General Manager, Business-to-Business Market

Our business plan was to an impressive City investors standard that enabled our internal stakeholders … my bosses … make their critical investment decisions confidently, job done thank you!

Director Rail, Business Unit within an International Group

I appreciated the non-confrontational yet rigorous manner in which this study was undertaken. Thank you for delivering the result quickly and professionally.

CEO, International Business headquartered in the UK

We carried the changes through positively, managing the conflict between our internal customer satisfaction and initial delivery, establishing a new era of trust versus the control that went before.

Director Human Resources Operations, Global Wireless Carrier

I cannot overstate how profound this journey has been for me. I can only thank my personal coach for the care and insight they have brought to this. Truly life changing, thank you.

Senior Manager, Major International Organisation

We have enjoyed an excellent working relationship and you have made a significant impact on our performance as a team. The bottom line is worth over £10 million to us. I am very grateful for the experience.

DIrector Customer Services, National Telecomms Operator

This important result in our CAT3 supplier assessment will not only lead directly to a positive contribution to the bottom line, but will also have a tangible lasting impact on our effectiveness as an organisation.

Senior Manager , Major International Engineering and Construction Group

We were impressed that you managed to get nearly 100% attendance at the review meetings although certain findings have not sat well with some of our senior managers. This feels like a really good opportunity to kick-start our efforts.

Group Head Change Management, Diverse Business serving a number of Public Sector Organisations

In hours we accomplished what normally takes weeks of meetings. We developed a clearer vision about what our project was to achieve and this was more widely shared than normal.

Commercial Director Civil Engineering, International Engineering and Construction Group

This initially inflicted a lot of pain on the business as we literally shut down whole sales teams to focus our efforts on the strategic priorities. Time has proven our severe decisions to be the right ones and now we can all look forward to a more stable future together.

Managing Director, Division within the large International Group

We had already set ourselves the stretch goal of achieving a top place in the J D Power survey. We had to do many things including process development work to achieve our goals, much of it to do with cultural changes. I’m very grateful for the experience TRIMENTIS has brought to us.

Customer Services Director , Global Wireless Carrier

I would like to thank you for helping during what has been a very stressful time. Having returned from short term leave as thoughtfully advised by yourselves, I am now back on top of the job and making good progress.

Divisional Head, International Business

We have worked together for about 2.5 years on a variety of assignments ranging from interim management, process management, team development through to work on the overall strategy and operational planning process. I am delighted to recommend them to you.

Customer Services Director, National Wireless Carrier

I was very sceptical when we started out on this work, trying to bring together functions that had been pulling in different directions for so long. I think we were all surprised in the end to see just how powerful it is to get people together on a regular basis to simply talk about the priorities.

Head of Product Management , Global Technology Company

Some of us had been focused on IT as the solution to our knowledge management requirements. However, it became clear that we were missing the people dimension in our thinking and I believe we now have a good chance to bring everyone together on one way forward for a change.

Head Knowledge Management, UK based International Group

The immediate benefit of implementing the platform has been in helping us to rapidly gain visibility and control of a critical business programme enabling us to deliver on time and in budget, and ultimately to create value for our client.

Operations Director, European Telecomms Operator

Find out more about how we turn Priorities into Results …

Learn More

Learn more about our expertise in the rigorous use of management and leadership best practice, and how we help get the most out of an organisations processes, people and knowledge through our systematic, results oriented approach called Performance Leadership.

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Client Success Stories

Learn how we have worked with clients to achieve significant results through our client success stories. Each client success story illustrates how we have helped define client priorities, what approach the team took and the results the client achieved … turning priorities into results.

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Start using Performance Leadership

To start using performance leadership across your organisation today get in touch with us through our Contact page. TRIMENTIS has been working with clients for nearly two decades across a range of sectors and we have supported over £9 billion worth of major infrastructure projects.

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